Student Services Assessment
What the Students Are Saying
The student services provided by the CTE are assessed every fall and spring semester. Hearing directly from the students is the best way to know what we do well and what needs to be improved. The survey used for each of the services has been the same for the last 5-7 years, making a semester to semester comparison useful and direct. To that end, a look across multiple years, made easier by the use of the same instrument, is instructive and a good measure of the effectiveness of our efforts.
The response rate on the surveys varies greatly from semester to semester and is quite low considering the student population receiving services.
The following areas have been assessed over the last few years.
Office of Student Support & Success
Contact Us:
- Office of Student Support & Success
- 800 Linden Street
- Scranton, PA 18510
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- Phone: 570.941.4038
- Fax: 570.941.4154
- osss@scranton.edu